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Assistant Director, International Student and Scholar Services - UTK
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Position Number: 5967572
Location: Chattanooga, TN
Position Type: International Programs

Assistant Director, International Student and Scholar Services - UTK
Knoxville, TN, United States

Job Identification: 1139
Job Category: Audit & Compliance
Posting Date: 01/30/2025
Job Schedule: Full Time
Locations: 1623 Melrose Place, Knoxville, TN, 37996, US

Job Description
Position Summary

The Center for Global Engagement, (CGE), is hiring an Assistant Director to join a team of professional advisors in our International Student and Scholar Services unit. Working together, the team provides a broad range of services to international students, scholars and their dependents including immigration advising, adjusting to life at University of Tennessee, Knoxville and supporting students in academic and post-graduation activities.

Job Description

Reporting to the Director of International Student and Scholar Services, ISSS. This position manages the day-to-day operation of ISSS. This includes supervising ISSS coordinators, conducting training, completing performance reviews, organizing professional development, and providing advisements on operational matters connected to student and scholar immigration sponsorship. This position supports compliance efforts, serving as a subject matter expert on employment and student-based immigration sponsorship ensuring that the University of Tennessee remains compliant with Federal regulations and best practices. In conjunction with the Director of ISSS, this position serves as the liaison for the Department of Homeland Security (DHS), the Student Exchange Visitor Program (SEVP), United States Citizenship and Immigration Services (USCIS), the Department of State (DOS), and the Department of Labor.

Responsibilities
Responsibilities

Scholar Immigration Compliance

This includes review and management of processes, practices, assessment, and reporting connected to immigration sponsorship of international faculty, staff, and scholars. As part of this oversight, this position serves as a subject matter expert on H-1B, Permanent Residency, O-1, TN, and J regulatory concerns and provides training and guidance to ISSS personnel engaged in advising and processing.

Student Immigration Compliance

This includes review and management of processes, practices, assessment, and reporting connected to immigration sponsorship of F-1 and J-1 students. As part of this oversight, this position serves as a subject matter expert of F-1 and J-1 regulatory concerns and provides training and guidance to ISSS personnel engaged in advising and processing.

Staff Supervision

This includes management of day-to-day staff requests, scheduling, and performance reviews. In addition, this includes the management of training and professional development plans for all staff with the requisite budget forecasting, preparation, and assessment.

Departmental Training and Advising

This includes consulting with departments on the best methodology for recruiting and retaining international researchers, staff, faculty, students, and scholars, conducting training with departments, and serving as an advisement resource.

Participation in Workgroups, Meetings, and Professional Development

This includes time spent participating in required workgroups, internal and external meetings, and participation in professional organizations. This also includes necessary regulatory review, knowledge updates, and training.

Qualifications
Qualifications

Required Qualifications

Education:
A Master's degree is required.
Experience:
Three to four years of experience serving in an international office.
Experience with best practices surrounding employment-based visa sponsorship.
Knowledge, Skills, Abilities:
Knowledge of Code of Federal regulations pertaining to F, J, H1B, O, TN, and Permanent Residency processing.
Knowledge of best practices pertaining to the operation of an international services department.
Basic knowledge of employment options available to academic units when hiring international staff, faculty, and scholars.
Ability to communicate effectively in a multi-cultural environment.
Skill using Banner and Sunapsis.
Knowledge of data integration between systems.

Preferred Qualifications

Experience:
- One to two years of experience serving in a leadership role at an international office.
Knowledge, Skills, Abilities:
Expert knowledge of Code of Federal regulations pertaining to F, J, H1B, O, TN, and Permanent Residency processing.
Understanding of effective business process creation.
Knowledge of effective assessment, reporting, and strategic planning practices.

Work Schedule

This is an on campus position with some flexibility for working hybrid/remote schedule. The successful candidate must be willing to work occasionally on weekends evenings, and or overnights while traveling.

Other Conditions of Employment

Must be a US Citizen or Permanent Resident in order to be cleared as a Designated School Official (DSO) and Alternate Responsible Officer.

Work Location

1620 Melrose Avenue, Knoxville TN 37996
This is an on campus position with some flexibility for working hybrid/remote schedule. The successful candidate must be willing to work occasionally on weekends evenings, and or overnights while traveling.

Compensation and Benefits

UT market range: MR13
Anticipated hiring range: $66,000 - $72,000
Regular Full Time Exempt

Benefits include:
Generous paid leave, accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days
Flexible work arrangements, offering a hybrid schedule to most team members
Education benefits for employees and their dependents at UT System campuses
Retirement and deferred compensation plans, including 401(k), 403(b), etc.
Comprehensive medical, dental, and vision insurance plans
Employee discounts to attractions, services, and goods

Application Instructions

Applicants should submit a cover letter, CV or resume, names and contact information for three professional references.

About The College/Department/Division

The Center for Global Engagement, CGE is comprised of seven units (English Language Institute, the International House, International Student and Scholar Services, Programs Abroad, Communications, Global Security, Risk and Resilience, & Global Research, Innovation and Partnerships) that are responsible for working throughout campus, across Tennessee and around the world to provide enriching and diverse international learning and research experiences for faculty, students and scholars.

About Us
With over 225 years dedicated to education and research, and as one of the 100 largest employers in Tennessee, there is endless potential to discover at the University of Tennessee, Knoxville. This advanced academic center comprises 17 degree-granting colleges and schools, 900+ programs of study, 547 graduate programs, and is home to over 7,500 employees statewide who support the continued growth of the state's flagship land-grant university. The University of Tennessee Institute of Agriculture, Anthropological Research Facility, Space Institute, and the UT Institute of Public Service are acclaimed entities of the UT system and with nearby affiliate, Oak Ridge National Laboratory, Rocky Top is a university on the rise. UT Knoxville considers its employees its number one asset and with values that focus on work-life balance, compensation, and innovative leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs. Apply today and join the Vol Family for life!
Ranked nationally as "Best Employer for New Graduates", "One of America's Best Large Employers", "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

To apply, visit https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1139/?mode=location