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International Affairs Associate
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Position Number: 5357752
Location: New Castle, DE
Position Type: International Programs

International Affairs Associate

DATE: June 25, 2024

FROM: Human Resources

POSITION: International Affairs Associate, DSO (FT)

Effective immediately: (FT) International Affairs Associate, DSO in Wilmington University's International Affairs Department – New Castle.

Requirements: Bachelor's degree required. Minimum of two years' experience. Must have excellent communication, customer service, and organization skills. Must be detail-oriented and able to work with diverse populations. Must be self-directed and able to make decisions independently. Must be computer literate and proficient in Microsoft Office products. Knowledge of Banner or other Microsoft-based Student Information System preferred but not required. Certification as a Designated School Official is preferred. Must maintain professionalism and confidentiality in all situations. Certification as a Designated School Official is preferred. Must demonstrate respect for diversity in the workplace and a commitment to creating an inclusive and supportive work environment that values the contributions of all employees.

Responsibilities include (but are not limited to): 

Serve as a Designated School Official. This includes maintaining accurate information in SEVIS about Wilmington University students and managing records of all international students on OPT and STEM. 
Create, process, and maintain accurate records of current F-1 students on OPT/ STEM and their dependents in SEVIS. This includes working in the university's SIS and SEVIS, processing I-20s, and maintaining university compliance in SEVIS. Report and update all employment changes while on OPT/STEM. 
Maintain and update all functions of the employer updates for students who have been approved for Optional Practical Training by USCIS. Communicate with students in reference to the latest USCIS regulation changes. 
Maintain international student records in SEVIS by registering, deferring, and maintaining all records each semester. 
Research trends within international higher education and stay current with all regulations and guidelines. 
Perform other duties which may be required by the Director of International Affairs. 
Maintain accurate and timely reports of international students with updated information on their status, program, program, course registration, and any changes to another status while studying in the US. This includes utilizing ISSM to export files, work in pivot tables and manipulate reports as needed to report out necessary data. 
Communicate with students OPT/STEM on the appropriate workload to maintain status. This involves coordination with the SEVIS, ISSM, and Banner. 
Communicate deadlines with students who are within 30 days of the end of the program or OPT/STEM dates via email, phone, and letter. 
Promote and foster an inclusive and diverse environment for all students, faculty, and staff. 
Perform other duties which may be requested by the Director.

Hours of Employment: Generally, Monday – Friday between 8:30 a.m.- 4:30 p.m. The incumbent must be flexible with their hours to meet the needs of the department and the University. Some nights and/or weekends may be required.

Benefits: Wilmington University offers an excellent benefits package that includes Medical and Dental, Vision, Retirement Plan (403b), Dependent Care Assistance, Life & Disability Insurances, and Education benefits.

Salary Range: Commensurate with experience.

Application Deadline: Open until filled.

To apply, visit: https://phh.tbe.taleo.net/phh02/ats/careers/v2/viewRequisition?org=WILMU&cws=51&rid=1516